Scope of Work - Uncrate and Assembly
What you need to do before your Technical Brand Ambassador arrives, and what we do during the visit
| Service | Pearl Mini uncrate and assembly, plus commissioning and training |
|---|---|
| Visit length | 6 days |
| Covers | Pearl Mini, plus Precision Fill if ordered with it and the assembly service was purchased. SOVDA Lift installation is also included. |
| You are responsible for | Site preparation, taking delivery, a forklift and one team member to help |
| We are responsible for | Uncrating, assembly, calibration, training and site close-out |
Booked commissioning and training only? See Scope of Work - Commissioning and Training instead.
Before You Begin
Thank you for choosing SOVDA, we're looking forward to getting your equipment running!
With this service, you prepare your site and take delivery, then your Technical Brand Ambassador uncrates, builds and commissions your equipment and trains your team.
Your site preparation needs to be finished before the visit. Work that is not complete when your Technical Brand Ambassador arrives can extend the visit, and extra days are charged (see Billing below).
For the full timeline, see the Getting Started Guide. If at any point you are unsure what is expected of you, contact Technical Service before you start.
What You Do
1. Prepare your site
Install your utilities in line with the Site Preparation Guide. This includes:
- Your air compressor and all air line plumbing, with shutoff valves
- Your electrical supply
- Anything else your installation needs, such as wall penetrations
You will need a plumber or tradesperson for the air lines and shutoff valve connections, and an electrician for the compressor's shutoff, final wiring and any new circuits. These are not included in this service.
2. Take delivery
- Photograph the outside of every crate.
- Note any damage on the delivery paperwork before you sign it.
- Photograph or film the damage and contact Technical Service within 48 hours.
- Leave everything in its crates, including the lids. Your Technical Brand Ambassador will open the crates, unpack your equipment and check it against the packing list during the visit.
3. Pre-commissioning call
Once your utilities are in place, your Technical Brand Ambassador will arrange a video call to check your site is ready. If everything is ready, they will usually book your visit dates with you on the call.
4. Be ready on the day
- A forklift on site
- One member of your team who is comfortable lifting heavy objects and working at height, to work alongside your Technical Brand Ambassador
What We Do
Orientation
- Site survey, covering safety, utilities, workspace and workflow
- Securing the workspace and checking materials, equipment and tools
- A safety briefing for your team
- Uncrating your equipment, keeping it organised, checking it against the packing list, and photographing it and any damage
Pearl Mini assembly
- Fitting the feet or wheels, levelling the base and securing the jam nuts
- Bolting the main unit to the base, and the upper unit to the main unit
- Fitting the vibrating plate
- Positioning the machine in its install location or staging area
SOVDA Lift installation
- Fitting the cyclone, hopper, vacuum and control box, and connecting the tubing, air and control wiring
- Testing the Lift runs a full cycle and delivers coffee into your Pearl Mini
Precision Fill assembly, if ordered with the assembly service
- Fitting the feet or wheels, levelling the base and securing the jam nuts
- Bolting the main unit to the base
- Positioning the machine in its install location or staging area
Calibration and training
- Calibrating your Pearl Mini
- Calibrating your Precision Fill, if this option is included in your order
- Training your team to run the equipment
Site close-out
- Cleaning the equipment and workspace
- Packing up our tools
- A final safety and cleanliness overview
What This Service Does Not Include
This service does not include site preparation. That means it does not cover installing air compressors or running air lines or electrics. It also does not include cutting the SOVDA Lift hopper wall to fit your roaster or Pearl Mini outlet chute, which is your responsibility. All utility connection points must be installed by a plumber and electrician, in line with the Site Preparation Guide, before the visit.
Billing
Service charge. This service is a flat-rate charge, paid in advance. It covers all labour, tools and consumables.
Travel. Travel is billed in advance and covers flights, accommodation, transport and per diem.
Extra items. Occasionally, items outside this scope may be billed back at cost if you have not provided them.
If your site is not ready. If your side of the work is not finished when your Technical Brand Ambassador arrives and the visit runs beyond the 6 days allotted for uncrating, assembly and commissioning, we will issue a change order. This is charged at $1,000 per extra day plus additional travel costs, and an administrative fee of $500 may be added. Change orders must be signed and paid before work continues, and depend on technician availability.
Terms
Space and safety. We need 28 square metres (300 square feet) to stage and install your equipment. Your compressed air and electrical shutoffs must be clearly marked and easy to reach. During the installation, the work area must be used for the installation only, not for storage, and closed to the public. If the installation is in an active production area, anyone who may pass through it must attend a safety briefing with your Technical Brand Ambassador before work begins.
Tradespeople. If you need licensed tradespeople such as electricians or plumbers, coordinate them with us before booking so we can schedule properly. This does not make them our subcontractors.
Waste. You are responsible for disposing of leftover materials, such as crate wood and solvents.
Work outside this scope. Any extra work needs a written change order. Additional labour, travel, materials and other costs are billed to you at $1,000 per day plus travel, and we may ask for payment before the work starts.
Cancellations and delays. If the visit is delayed or cancelled because of weather, travel disruption, an unprepared site or workspace, missing parts you did not tell us about before booking, or other events beyond anyone's control, we may bill for work completed and for additional travel and labour. Your Technical Brand Ambassador's priority is a high-quality, safe installation, so they have the final say on cancelling or rescheduling.
Photos and video. We may record audio, video and photos around the installation for our records. Unless you tell us in writing before the installation starts that you need discretion, we may use them on social media and in marketing.
Local regulations and insurance. We sell worldwide, so we cannot advise on local codes or permits. Check your installation requirements with a local contractor. SOVDA equipment is CE rated from the factory, and depending on where you are, field inspections may be needed for local approvals such as UL or CSA. Check with your insurer too. You are responsible for meeting all local laws and insurance requirements, apart from insurance for work carried out by SOVDA technicians.
What's Next
Head back to the Getting Started Guide to see where this fits in your timeline. If anything here is unclear, contact Technical Service. It is much better to check now than to find a gap on the day of your visit.